Testimonials

I have had a great experience with AHS over the last 7 1/2 years. They cover what they say that they are going to cover on your policy. If you are not satisfied, you can call and they will send someone else out. The wait time for some providers is better than others but overall, I will definitely use them at our next house.

Everything went smoothly and efficiently. We had a parts delay of a couple weeks, but it is what it is. Overall great!!

We are overall very satisfied with American Home Shield. They are prompt and work with decent contractors. We had tons of issues with our previous home warranty company. It was an absolute nightmare and the people they sent were a joke. We are very glad we switched to American Home Shield.

Great customer service and professional technicians. They explain everything to me and provide feedback. The overall experience was wonderful. I highly recommend AHS.

虽然这个过程从开始到结束花了很长时间，但总的来说我很开心. Adam, 我的管道技术人员非常棒，在回答我所有的问题时非常有帮助和信息丰富.

总的来说，如果你没有很多钱来修理或更换家里坏掉的系统和电器，AHS是一个很好的公司. 唯一的问题是，根据你居住的州，有些东西不包括在内, but it could be a lot worse.

Overall a good experience with our water heater replacement. Took a bit longer than I would have expected for scheduling, but it was eventually done, and appears to have been installed in a quality manner.

It was very easy to setup the appointment with AHS. They chose a good electrician to do the job. Overall, very satisfied with AHS.

Great service! 我解决问题的速度比我原先想象的要快得多，而且总的来说体验非常好.

Was very easy to place a service request online. The technician was scheduled and arrived on a timely basis. Unfotunately, 他觉得设备需要更换，美国航空公司为有缺陷的设备提供了几个合理的选择. Happy overall with the transaction.

技术人员来我家维修总水管，给了我很好的经验, he was prompt and knowledgeable and very polite. Great experience overall.

Very professional. Texted time of arrival and met it. Overall great experience!

I submitted for two repair requests and had one completed the same day. 第二次修理花了更长的时间，但原因是可以理解的(部分订购). Overall, the service received was efficient and professional. 自2013年5月以来，我们一直与AHS合作，并将继续保持业务/客户关系.

及时的服务和服务提供商能够解决我们的空调问题. 另一家公司的技术人员告诉我们，我们需要更换这个系统! Thankfully we have a little time before we need to buy a new system! It is not the newest system!

我知道在这个世界，这个时代我们都经历过零件延迟的问题. However I always recommend AHS to everyone. 当一个昂贵的电器坏了的时候，有人在我身后的感觉绝对很好.

Assigned a local company to repair the appliance. Technician arrived early a quickly diagnosed the problem. Fixed and checked for any other issues. Great job.

我第一次使用我的AHS保修，这是一个伟大的经验. Very easy. My dryer was making a knocking noise. The appliance repair company AHS chose had low stars, and I was leery. However, the repairman was wonderful, fixed the issue and was out. I will request that repairman for any other future appliance issues. Thanks AHS!

Our ice maker died again prior to us going on vacation. Elite Appliance sent out Ethan, 他订购了一台新的制冰机(这是我们来德州后的第四台)、一台新的风扇和一个新的控制中心. 他试着在我们出发前把它修好，零件在我们出发的那天就来了，所以我们把它安排在我们回来的时候. He was in and out in less than a hour. 对Elite非常满意，我们将要求AHS让他们出来解决任何设备问题.

自从加入美国家庭之盾以来，家电/暖通空调有过两次单独的问题吗. 在这两种情况下，问题都在合理的时间内得到解决. In one case I did have to escalate, but the end result was satisfactory. The nice thing is there was constant contact via email/text. 我强烈建议所有的房主加入这个公司，为你的家提供额外的保护. The monthly fee has already paid for itself many times over.

AHS has been a lifesaver. First my outdoor cooling system went out. 他们签约的供热和制冷公司Accent Heating来修理了系统. 几个月后，我的室内系统坏了，很快就修好了. Both my units are nearly 20 years old. It didn't matter to them. I have recommended both AHS and Accent heating to my friends!

暖通空调系统坏了，微波炉也坏了，水槽下面的管道也漏水了. Made service requests for all items. AHS took care of all of them. Very pleased with their services. Try them, you will like them.

美国家庭盾最近两次回应了我们从我们通常舒适的公寓报告的问题. The 27-year old appliances gave up. The gas water heater’s burner system retired itself. AHS sent the service company and authorized its replacement. Within weeks, in the heat of summer, the AC gave up. AHS迅速作出反应，派出服务人员进行诊断和维修，帮助我们保持冷静. Sure, our rates have increased as you might expect; however, 我们今年在服务方面取得的成果使其值得投资.

My service technician was timely, knowledgeable & professional. He repaired my oven to "LIKE NEW" condition. he also offered some tips on usage to extend the life of my appliance.

Excellent customer service. Quick and responsive service. Answered my questions immediately through texts and emails. 质量专家，他们高效有效地处理了我的电器问题，炉子和冰箱.

当我们的空调无法使用时，“美国家园”组织提供了帮助. They were extremely prompt, professional, and attentive to our needs. 他们派出了一个非常有能力和知识渊博的暖通空调服务提供商，他们迅速发现了问题，并使我们的系统启动并运行起来. I wholeheartedly recommend AHS to all my friends and family.